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Privacy & Security

Privacy Policy

Effective Date: July 3, 2026

Welcome to PrepMate ("PrepMate", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the PrepMate mobile application and related services.

By using PrepMate, you agree to the practices described in this Privacy Policy.

1. Who We Are

PrepMate is operated independently by an individual developer.

Support Email prepmateinterview.xyz@gmail.com

2. Information We Collect

Account Information

  • Name
  • Email Address
  • Password, stored securely
  • Account Preferences

Resume Information

If you upload a resume, we may collect:

  • Resume File
  • Skills
  • Work Experience
  • Education
  • Certifications
  • Other information contained in your resume

Resume information is used solely to provide personalized interview preparation, resume analysis, and related features.

Interview Data

  • Interview Category
  • Interview Questions
  • Your Responses
  • Interview Scores
  • AI Feedback
  • Interview History

Device Information

  • Device Model
  • Operating System
  • App Version
  • Language Settings
  • Crash Reports
  • Diagnostic Information

Analytics Information

  • Screen Views
  • Feature Usage
  • Session Duration
  • Performance Metrics

Analytics information does not directly identify you.

3. How We Use Your Information

  • Create and manage your account
  • Authenticate users
  • Generate AI interview questions
  • Analyze uploaded resumes
  • Generate interview scores and feedback
  • Personalize recommendations
  • Improve application performance
  • Monitor crashes and technical issues
  • Provide customer support
  • Prevent fraud and unauthorized access
  • Comply with legal obligations

4. AI Processing

PrepMate uses artificial intelligence to provide interview preparation services.

Resume content and interview responses may be securely processed using AI services to generate:

  • Interview Questions
  • Resume Analysis
  • Interview Scores
  • AI Feedback
  • Career Recommendations

AI-generated content is provided for informational and educational purposes and should not be considered professional employment, legal, or financial advice.

5. Third-Party Services

PrepMate uses trusted third-party services including:

  • Supabase for authentication, database, and storage
  • Firebase Analytics
  • Firebase Crashlytics
  • OpenAI API
  • Email Delivery Services
  • Future Secure Payment Gateway Providers

6. Payments

PrepMate currently supports manual UPI payments for premium services.

We do not collect or store your UPI PIN, bank account credentials, debit card details, or credit card information.

Payment screenshots submitted for verification are used solely for payment validation.

In the future, PrepMate may integrate secure third-party payment gateways.

7. Data Storage & Security

We implement reasonable administrative, technical, and organizational security measures to protect your information.

Although we strive to safeguard your information, no system can guarantee complete security.

8. Account Deletion

Users may delete their account directly within the PrepMate application.

  • Personal profile information is removed.
  • Interview history and associated user data are deleted or anonymized unless required by law.

9. Data Retention

We retain information only as long as necessary to provide services, maintain security, resolve disputes, comply with legal obligations, and improve PrepMate.

10. Children's Privacy

PrepMate is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. International Users

PrepMate is available worldwide. By using the application, you understand that your information may be processed in countries where our service providers operate.

12. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your information
  • Correct inaccurate information
  • Delete your account
  • Request deletion of personal data
  • Update your information

13. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be reflected by updating the Effective Date and publishing the revised policy.

14. Contact Us

PrepMate Support prepmateinterview.xyz@gmail.com
PrepMate Interview

© 2026 PrepMate. All Rights Reserved.